I still haven't received my tickets. Will I get them before my event?

RateYourSeats.com closely monitors all orders to ensure that every customer receives their tickets prior to their event - as promised in our 100% Buyer Guarantee.

If your electronic order status is "Delivered" and you do not have your e-mailed tickets, please check your Spam/Junk folders. Aggressive e-mail filters may move important messages to one of these folders.

If your event is taking place in the next 24 hours and you still have not received your tickets, please use one of the Immediate Assistance options on the contact page.