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Have questions?

If you have a specific concern, check out our answers to customers' most common questions in the Knowledge Base.

Frequently Asked Questions

How much are your service fees?

Our pricing is all-in, so the price you see is the price you pay. Any applicable delivery charges will be itemized on the checkout page before you complete your purchase. Please note, some states require sales tax, which will be added at checkout.

Is it safe to purchase tickets from RateYourSeats.com?

Yes! We offer a 100% money-back guarantee if your tickets are not delivered in time for the event, the tickets are not authentic or the event is canceled.

How do I know if my seats will be together?

All seats are together, side-by-side, unless otherwise noted in the seller notes on the ticket listing and checkout pages.

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Need immediate assistance?

If you have an urgent issue with an event in the next 24 hours, contact us using one of the options listed below:

Live Chat: Available 7AM - 12AM CST

(866) 270-7569

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