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If you have a specific concern, check out our answers to customers' most common questions in the Knowledge Base.

Frequently Asked Questions

How much are your service fees?

All applicable service charges and delivery fees are shown on the checkout screen prior to entering your payment information. After selecting a delivery option on the checkout page, your total will update and all applicable fees will be itemized.

Is it safe to purchase tickets from RateYourSeats.com?

Yes! We offer a 100% money-back guarantee if your tickets are not delivered in time for the event, the tickets are not authentic or the event is canceled.

How do I know if my seats will be together?

All seats are together, side-by-side, unless otherwise noted in the seller notes on the ticket listing and checkout pages.

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