About the Seats
Between each section in the upper level, there is a rail that goes up about two feet higher than the normal rail. I know it's there so that people coming down the (super-steep) stairs don't fall and topple over, but it's really a buzzkill for front row seats on the aisle.
I would definitely try to get Lower Level tickets next time or tickets closer to the top of the section. Even though the top of the section is farther away, the view would be better and I wouldn't have to walk a mile down to Row A. There are about 20 rows, but people were seriously having panic attacks walking down the stairs because of how steep they are.
Choose a higher row or avoid the Upper Level altogether.