We will be picking up our seats at will call the day of the concert. What is the best entrance to the building for pit? 

The Box office is open three hours prior to events and one hour after an event.

Monday - Friday: 11 AM - 7 PM

Saturday: Noon - 5 PM

Sunday: Closed (open on event day)

There is no posted time that fans can start lining up, but it is possible to show up too early and have security ask you to come back at a later time. The entrance also does not usually matter. Our previous experience with pit or GA floors at Allstate Arena is that you first enter the arena by scanning your ticket. Then you must find an attendant within the building who will give you a wristband in order to enter the floor/pit.

This does create a bit of chaos as it becomes more of a who can find the wristband attendant first and then get to the pit instead of who was first in line at the door.